Domestic Shipping Policy
Our rates are based on the standard and express Australia Post rates table. Your delivery fee will be visible at the checkout depending on the weight and dimensions of your order.
Retail Customers: Free standard shipping for retail orders over $150, Australia Wide.
Trade & Wholesale Customers: Free standard shipping for retail orders over $300, Australia Wide.
Depending on the condition of the item and circumstances surrounding the reason for return, a 10% restocking/admin fee may apply.
All products that are in stock will be dispatched within 3-5 business days from confirmed payment. During the Christmas and Easter periods, this may be extended to 12-14 business days as most of our products are Handmade and in demand. All tracking numbers will be emailed to you when dispatched.
Overseas Shipping Policy
Our international rates are based on the standard and express Australia Post rates table. Your delivery fee will be visible at the checkout depending on the weight and dimensions of your order.
Please be sure to select Direct Deposit if you are an international customer. You do not need to pay GST. An invoice will be created for you via our accounting program and we will adjust all costs correctly based on your countries tax laws. Payment can be made via PayPal which will be available on the updated invoice.
Depending on the condition of the item and circumstances surrounding the reason for return, a 10% restocking/admin fee may apply.
All products that are in stock will be dispatched within 3-5 business days from confirmed payment. During the Christmas and Easter periods, this may be extended to 12-14 business days as most of our products are Handmade and in demand. All tracking numbers will be emailed to you when dispatched.